If the merchandise is damaged or wrong then within 7 days you can return the merchandise for a refund less shipping and handling, however the merchandise must be in re-saleable, and same condition, and is subject to a 25 % restocking fee and the product must be shipped in it's original carton. Before shipping us the merchandise back please call out toll free number 1-888-99-BELTS and get a Return Authorization Number. Please put that number on the top of the box.